Operational Announcement Unplanned Outage ACT
The 3rd party vendor has replaced the failed card. Traffic as returned within the last hour of monitoring. This outage has now been resolved.
We apologise for any inconvenience this may have caused.
Technicians are onsite and working to replace the faulty card.
We apologise for any inconvenience this may have caused
The 3rd party vendor has isolated the fault to a line card failure at one of their Sydney exchanges. Field technicians are en-route to conduct further investigations.
We apologise for any inconvenience this may have caused.
The 3rd party vendor has made attempts to remotely reset the downed link however it has been unsuccessful. A technician has now been dispatched.
We apologise for any inconvenience this may have caused.
The 3rd party vendor has assigned a technician to attend the site. No ETR has been provided at this time.
We apologise for any inconvenience this may have caused.
Please advise the relevant parts of the business that NBN services based in Canberra ACT are currently experiencing a service disruption. The cause of the disruption is currently being investigated and raised to the upstream carrier.
We apologise for any inconvenience this may have caused.
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NBN
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Region-Specific
- Australian Capital Territory
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Region-Specific
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