We're currently having issues with our mobile network

The Optus Network has been restored and services are now be back online. Some customers may need to restart their device or turn flight mode on then off.

We sincerely apologises for the outage.

We again thank customers for their patience.

Some mobile services are now gradually being restored. It may take a few hours for all services to recover, and different services may be restored to varying sites over that time.

We reiterate our apology to customers for the nationwide service outage that occurred this morning. We will continue to provide updates as we have information available.

We encourage any customers who need to contact emergency services to use a mobile line to call 000.

Mobile calls to 000 will work if another carrier is available.

Optus are working urgently to restore services. We will provide updates as soon as possible. We apologise sincerely to our customers.

Optus engineers are currently investigating a network fault that is impacting our Optus Mobile customers, we apologise for any inconvenience caused and will provide updates once available.