Scheduled Network Maintenance

7 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

As part of our commitment to service performance and reliability, senior engineers will be conducting scheduled network maintenance between the following times: Start: 11PM, Sat 27th July 2024 AEST End: 6AM, Sun 28th July 2024 AEST

Due to the nature of these works, during the maintenance window, the following interruptions to service are expected:

Up to 4x 15-minute connectivity interruptions to all services 2-3 minute rolling connectivity interruptions to individual PBX hosts, SIP servers and supplementary services These works are to upgrade and replace portions of our network, providing additional capacity and reliability. Our engineers will work to minimise any interruption as much as possible and will be monitoring the changes to ensure all services are restored promptly. If your devices have not reconnected after the maintenance window, please restart the device.

We thank you for your patience as we complete these changes.

Avatar for Jack Taylor
Jack Taylor
Began at:

Affected components
  • VoIP
    • Hosted PBX Features
    • Outbound Calling
    • Inbound Calling
    • SMS Services
    • Faxing Services
    • Web Portal